Privacy Policy

Introduction

Welcome to Shubh Nidhi Ayurvedic ("we", "our", "us", or "the Company"). When you use our website www.shubhnidhiayurvedic.org, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information.

Information We Collect

• Personal Information: Name, phone number, email address, and shipping address
• Order Information: Products purchased, order history, and payment details (via secure Shopify gateway)
• Device Information: IP address, browser type, operating system, and device type
• Usage Data: Your activity on our website, pages viewed, and time spent
• Cookies: Small data files used to improve your browsing experience

How We Use Your Information

We use your information only for the following purposes:

• To process your orders and ensure timely delivery
• To provide customer support and respond to your queries
• To send order updates and shipping notifications via WhatsApp/Email
• To analyze and improve our website and products
• To comply with legal requirements
• For fraud prevention and security purposes

Data Sharing

We never sell your personal data to third parties. We only share information with trusted service providers who help us deliver our services:

• Shopify — Online store platform and payment processing
• Shipping/Delivery partners — Your address is shared for order delivery
• WhatsApp Business — Customer communication and order updates
• Payment gateways — Secure payment processing (Razorpay/COD)
• Google Analytics — Website performance and user behavior analysis

Data Security

Your data security is our top priority. We implement the following measures:

• SSL encryption — The entire website is secured with HTTPS
• Shopify's PCI-DSS compliant payment system
• Regular security audits and monitoring
• Limited data access — Only authorized staff can view your data
• Secure servers and encrypted cloud storage

Data Retention & Deletion

We retain your data only for as long as necessary:

• Order records — Minimum 5 years for tax and legal compliance
• Account information — As long as your account remains active
• Marketing data — Until you unsubscribe or request removal
• Cookies — Up to 30 days, or until you manually clear them

Your right: You can request to delete your data or deactivate your account at any time. Just contact us.

Your Rights (Consumer Rights)

Under the Indian Information Technology Act, 2000, you have the following rights:

• Right to Access — View the data we have collected about you
• Right to Correction — Correct any inaccurate information
• Right to Deletion — Request deletion of your data
• Right to Object — Opt out of marketing messages
• Right to Portability — Request a copy of your data
• Right to Withdraw Consent — Withdraw permission for data collection

Cookies Policy

We use cookies to improve your browsing experience:

• Essential Cookies — Shopping cart, login sessions, and security
• Analytics Cookies — To understand website traffic and user behavior
• Marketing Cookies — To personalize ads and promotions

You can disable cookies in your browser settings, but some website features may not work properly.

Contact Us

For any privacy-related questions or concerns, please contact us: